FAQ

Frequently Asked Questions

How does the ball move on its own?

It has a built-in motor that makes it roll, wobble, and change direction automatically — triggering your dog's natural chase instinct. Just turn it on and let it go.

How long does the battery last?

It's USB rechargeable and runs for hours of active play on a single charge. A built-in auto-rest mode pauses play to keep your dog interested and save battery.

What size dogs is it for?

Best for small and medium dogs. Large or strong dogs can still enjoy it under supervision.

Is it safe for aggressive chewers?

It's built for chasing and active play — not heavy chewing. Like any interactive toy, use it under supervision and put it away after playtime.

How fast does it ship?

Orders process in 1–3 business days and ship from a U.S. warehouse, typically arriving in 7–12 business days. You'll get tracking on every order.

What if I don't love it?

You're covered by our 30-day guarantee. If it arrives damaged or defective, we'll replace it or refund you — no hassle.